NHTSA Complaint #11423690 — 2016 VOLKSWAGEN GOLF

The thermostat housing and water pump are leaking due to a known manufacturing defect. I had the water pump and thermostat housing replaced around 65,000 miles from an independent Volkswagen mechanic. He informed me that it appears the water pump had been replaced prior to my ownership of the vehicle. (41,000 miles). Again, I have to replace the thermostat housing and water pump, for a leak. The failure causes a leak in the pressurized cooling system. The leak is small while parked so there is no noticeable puddle but as the system warms up, the leak happens faster. Because of this issue, I have had multiple warning messages while driving, low coolant level, check engine light, and EPC (Electronic Power Control, which disables activate cruise control and front collision detection systems). On multiple occasions, I was stranded waiting on help because of the failure. As stated, this is a known issue from the manufacturer, as they have had at least 7 revisions to the part. The manufacturer is currently on revision “M”, I am only aware of revisions “F, G, H, J, K, L” and the current revision “M”. As previously stated, this is the second time I personally have had to pay out of pocket for this repair.