NHTSA Complaint #11423576 — 2020 SUBARU OUTBACK

Four times in the last 3 months, the car has failed to start and required a jump. I now feel like I can't drive the car alone or to remote places, and I fear degrading the electrical system over time through constant jumping. The dealer has inspected the battery and done a full diagnostic and reports no issues. Their advice is that we're not driving the car often enough to charge the battery. But the last instances have been with a trickle charger, and with long drives on the highway. It seems clear that either the electrical system is draining the battery while the car is off or that the battery isn't charging efficiently while driving. We've checked all the internal lights and other devices that might be draining the battery. We haven't yet done a third party inspection but will do that shortly.