NHTSA Complaint #11423286 — 2018 CHEVROLET BOLT EV

The incident involves a 2018 Chevy Bolt EV. I arrived at a parking space next to the electric charging station where I generally park the car. I park perpendicular to the side wall of a house. There is a small garden bed (about 2 ft wide) between the house and the parking area. As I pulled up I was not exactly perpendicular to the wall. I believe I was in Drive Low and had completely stopped or perhaps nearly stopped when I decided to tweak my parking position a bit to be exactly perpendicular to the wall. My intent was to apply the accelerator and ease over a few inches to park, but when I began to do so the car took off suddenly and uncontrollably and crashed into the side of the house. The front end of the car was damaged and the house sustained both exterior and interior damage, leaving a hole through the wall. To me, it felt like I was in a rocket launch. I don't know whether I applied the brakes or if the wall stopped the car. The car is currently at a shop where the insurance company has ordered an inspection scan for error codes. No one has driven the car since, and so the problem has not been reproduced or confirmed. No warning messages appeared before the crash although the the car is equipped with front collision warning systems. Consumer stated diagnostic report she received from her service department prior to repairing the car. to repairing the car.