NHTSA Complaint #11423256 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11423256
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Auto Engine Idle Stop System - Restart failure. Typical Even below: 1)Auto Engine Idle Stop -engages normally (i.e. engine stops at light). 2)When time for engine to restart, it doesn’t restart, the MID shows error message and instructs driver to "place car in park". 3)Next message is typically to step on brake and press start. 4)This restart process in never quick but often 20-30 seconds. This issue puts me at a risk of being Rear Ended at a green light and is a safety issue! I would make the car available for inspection. The dealer has not been able to reproduce. However, it has occurred 3 x in the last 1000 miles. Other than the dealer, no one else has inspected. No warnings were received before it first nor subsequently appeared. I believe this first appeared in Summer 2019. It appeared multiple times in 2020 and again in 2021. I took it to the dealer in 2019 and 2020. I will schedule another dealer appoint now.

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