NHTSA Complaint #11422940 — 2013 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11422940
Vehicle 2013 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was loving my Prius until yesterday June 9, 2021 when I took it to Toyota of Riverhead, NY to have my Hazard lights checked because they would not shut off. I was told that the technician found ABS actuator shorting out causing the hazards to not go off. The replacement would be $2664. I had the fuse removed because it was causing my battery to die with the hazard lights being on. I was also advised by Tonianne Rempel (service advisor) that Toyota was familiar with this problem with 2013 Prius. I have a problem with Toyota knowing that there is a problem with the hazards for this is potentially dangerous for it makes your battery die and leaving the owner stranded. This should have been a recall. I had removed the fuse so now I have no hazards or directionals leaving me to use hand signals. Which is extremely dangerous for other drivers do not look for driver using hand signals. This embarrassing for Toyota drivers seeing that somebody driving a Toyota is using hand signals because the directionals don’t function. Toyota should have done a recall knowing that this hazardous situation exists. I am asking Toyota to pay for this repair. I do not have $2664 to repair this hazardous situation that should have been addressed by Toyota and leaving me in a very dangerous situation without hazards or directionals.

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