NHTSA Complaint #11674582 — 2013 TOYOTA PRIUS

While driving on Highway 316E on March 31, 2022, at approximately 10am, at some point, as traffic started to slow down and I applied my brakes I was dumbfounded when my car would not stop! It was frightening, as I watched my car get closer and closer to the large truck in front of it. I kept applying the brake and then pumping the brake. The brakes kept failing and had no pressure or tension in them to stop the car. The brake pedal was flat on the floor. But, thanks to a sufficient distance between my car and the truck in front of it, it rolled to a stop just short of crashing into the back of said truck by an inch or two. Sometime in October of 2024 , I spoke with a Service Rep at Marietta Toyota about a whizzing sound that appeared to be coming from under the hood on the driver’s side. This sound would occur while I was driving and even when I turned the car off. It would continue making this whizzing sound sometimes for as long as 45 minutes after the ignition was turned off. I took the car back to Marietta Toyota and the service rep said the problem was related to the weather. On December 24, 2024, at around 11:00am EST, I parked my car in the parking lot in front of a print shop. The weather was clear, and the pavement was dry as I pulled my car into a clean, unfettered spot. Upon returning to my car, I could see a fresh puddle under the front passenger side. I ran my finger across the liquid that presented itself as a clean, thin oil that was as smooth as silk. It was odorless and sat in a pristine area looking freshly run out from the underside of my car. On February 27, 2025, when driving in the middle lane on Highway I-20 West, the ABS warning lights came on my dashboard screen along with the image of a skidding car. I was frozen with fear and did not know what would happen next. I would have to cross over multiple lanes to exit off Highway 1-20. I put on hazard lights and drove at 25-35 mph. Took car in for diagnostic and repair.