NHTSA Complaint #11422939 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11422939
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On June 23rd my 2015 Kia Sorento with a 3.3 l engine V6 started making noises and I called a dealership and they asked if it sounded like knocking noises and I said no it sounded more like exhaust noise within an hour my car was losing power it was idling very rough and I took it into the dealership and they said that I need ed an entire new engine. However I had been in there on June 14th and they told me that my oil level was good and there were no leaks but on June 23rd suddenly I had 0 oil in my engine and they were claiming that it was my issue however it is The exact issue that Kia has had with this model and make but different engine. My car has 91000 miles on it I use full synthetic oil I had it changed 6000 miles ago it was fine then I have had the maintenance done on my car and there were 0 warning lights on my - for either oil or engine that is why I checked electrical I was told by the dealer that there Oil lights and engine lights often don't come on when they have a problem with the car. This is a huge safety issue and if it's starting to happen on the 3.3 engine this needs to be looked at immediately I know someone who owns the exact same year exact same engine and they have been dealing with this type of thing as well

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