NHTSA Complaint #11422922 — 2016 TESLA MODEL X

While backing into driveway at low speed (<5mph), I turned the wheel sharply and heard loud clunk from front end followed by large noise of dragging. Exited car to see that front drivers side suspension was broken and dragging on top of wheel rendering car undrivable. Could have resulted in serious loss of control had it occurred at higher speed. Called Tesla service who dispatched tow truck. Paid $450 to tow to nearest Tesla Service Center where they diagnosed failed lower fore link control arm. Per Tesla service bulletin SB-17-31-001 this is a known defect where the installed part did not meet Tesla specs. Vehicle has under 28K miles, but was charged >$1100 for out of warranty repair. Seems bizarre that they acknowledged a defective part since 2017 but never replaced during any service visits and now will not replace because vehicle is out of warranty. Seems to be a very common issue, so why hasn't there been a recall?