NHTSA Complaint #11422374 — 2017 HONDA ACCORD

The rear backup camera does not work when the vehicle is put into reverse. The screen goes black and only shows the grid lines of the backup camera viewing area. There are no other issues with the Navigation system, radio display, or other car features and controls displayed on the navigation screen. I took the car into my local Honda Dealer, and they tested the unit and found no electrical shorts or open circuits. Their recommended fix was to replace the entire Navigation System. I researched this issue on the NHTSA web site, and there are two recalls issued for this safety issue of the backup camera screen going black and not working when put into reverse. A NHTSA recall was issued for 2018 Honda Accords and 2019 Insights indicating that faulty software may cause the backup camera to fail. A NHTSA recall was issued for 608,000 Honda SUV's for years 2018 through 2021 that covered Piolts, Passports, and Odysseys indicating that faulty software may cause the backup camera to fail. There are multiple complaints listed on the NHTSA website for 2017 Honda Accords for this backup camera issue but no formal recall has been issued by NHTSA.