NHTSA Complaint #11422283 — 2019 SUBARU FORESTER
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11422283 |
| Vehicle | 2019 SUBARU FORESTER |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
With about 14,800 miles on my 2019 Subaru Forrester the windshield cracked. I took the Vehicle to Brilliance Subaru, 1500 North Randall Road, Elgin, IL 60123, 224-281-4300 and was told that the crack wasn't covered under my warranty. I know this damage was not caused by any flying debris as the crack started on the bottom of the windshield and there is no chip in the windshield. I have read that many other owners have faced the same situation, as Subaru installed faulty windshields. This should be covered under warranty and the installation and recalibration should be Subaru's expense not the owner of the vehicle.
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