NHTSA Complaint #11422260 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11422260
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I was driving and check engine light went on , drove to Pride Kia where this car was purchased. Before check engine light went on car started to decrease in acceleration. And some smoke could be seen once or twice upon acceleration. Car has been at Pride Kia for 15 days and have not been told what the problem is. This 2015 Kia Soul was was taken in at Pride Kia for a product improvement on December 2020. And on February 2021, there was a recall SC200, to check engine. Currently there are two recalls for a 2015 Kia Soul. One is for a catalytic converter 19V120000. The problems described in this recall are very similar to the problems of the Kia Soul I drive. Also, recall 20V750000, is similar to the engine problems of my Kia Soul. Upon inquiring about the Kia Soul engine problems, I was informed that it seems likely it could be catalytic problem Since the check engine light is blinking, this demonstrates a catalytic problem and not a sensor problem. The stalling of the engine also has taken place when the ISG feature Is on. I asked the Pride Kia dealer service department and they said keep driving it nothing. Thank you, Al DiCenso

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