NHTSA Complaint #11422181 — 2021 FORD EXPLORER

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11422181
Vehicle 2021 FORD EXPLORER
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The front tires chewed to pieces, one blew, and the dealer initially felt it was an alignment issue from the factory. Up one further inspection, they found an aluminum toe rod with a 45 degree bend. I believe this was a factory issue as we hit nothing on the highway. It seems from an FMEA point of view, it is likely the blown tire and momentum of the car bent the tie rod and that the tire damage was caused by a part failure or some other issue with the car. It is a 3 month old car with 9,400 miles. The car struck Nothing on the highway.

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