NHTSA Complaint #11422149 — 2016 GMC YUKON

GMC has a bulletin “recall” that stated that the tail lights of their vehicles were not illuminating on vehicles. In 2019 we took our vehicle in to have the defect covered because our passenger tail light stopped working. We are now having the same issue with our driver light but they are stating that the recall only covered one light with knowledge that both lights are defective. Only one light was replaced. They also had a recall on a defective air compressor that we paid $580 for but because of mileage it was not covered. I spoke with a rep by the name of Angellica in the complaint department that confirmed that the letters regarding the air compressors were sent in November of 2017 and I did not receive that notice during that time. I purchased the vehicle in April of 2017. If any part of a vehicle is defective, or poorly made coverage should not end and defective parts should be replaced. We are looking to be reimbursed for repairs and coverage provided for the second light on our vehicle. GM refuses to resolve this issue and is placing my family in danger with defective parts on this vehicle. I am looking for this to be resolved as soon as possible. This is poor business and the quality of this vehicle that is 5 years old is poor. Attached you will see the invoice from the dealer states that the wiring is bad but coverage was expired due to mileage. If defective parts are in a vehicle there should not be a limitation on getting them replaced. GM made this mistake and it needs to be corrected.