NHTSA Complaint #11422033 — 2021 FORD ESCAPE PHEV
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Complaint Details
| ODI Number | 11422033 |
| Vehicle | 2021 FORD ESCAPE PHEV |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
2021 Ford Escape PHEV Power Liftgate. First three weeks (320 miles) of ownership the power liftgate opened or closed spontaneously 5-6. On each occasion the engine/electric was off, the car was in park and the parking brake on. While still in the cabin the liftgate opened spontaneously opened. On three occasions the liftgate closed spontaneously. My foot was not near the foot-activated mechanism. On the last occasion, I was unloading 50# bags from the cargo area and the gate came down, no injury. On one occasion the liftgate opened and hit the control arm of my garage door creasing the sheet metal and causing $900.00 of damage. The car has been examined by the dealer, the problem did not duplicate due to its random nature. No repair and no advice. Ford notified and case number started.
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