NHTSA Complaint #11645045 — 2021 FORD ESCAPE PHEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11645045
Vehicle 2021 FORD ESCAPE PHEV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,988 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.

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