NHTSA Complaint #11421910 — 2019 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11421910
Vehicle 2019 SUBARU FORESTER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Windshield with at least 2-ft long cracked line on my 2019 Subaru Forester. Line appeared instantly after something (perhaps a small rock/pebble) hit the windshield. The cracked line is within the sight of vision of the driver. Getting multiple glares from the cracked line when sun light hits it on certain angles. Thus, making driving uneasy during sunny days. Incident happened on 6/18/21 while driving on I-5 southbound in Oregon. I contacted a Safelite Auto Glass shop and was told that the whole windshield needs to be replaced. I made appointment with Safelite to have the windshield replaced when I return back home in Washington state in early July 2021.

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