NHTSA Complaint #11421897 — 2013 NISSAN ALTIMA

1. The vehicle component that failed was the transmission. The manner in which it failed was total, rendering the vehicle unable to move under its own power. This failure occurred while moving in traffic on a heavily trafficked divided highway. 2. The driver and other occupant of the vehicle were put at great personal risk by being in a disabled vehicle amidst surrounding traffic moving at 40-60 MPH. Occupants of an additional vehicle that stopped behind the disabled vehicle were also put at great personal risk for the same reason. Law enforcement officers who arrived to assist were required to block multiple lanes of oncoming traffic with their duty vehicles. These law enforcement officers were further put at risk by having to push the disabled vehicle 100+ yards through traffic at the aforementioned speeds before it could be safely moved off the roadway. Passing motorists were at great risk of colliding with the disabled vehicle throughout the incident. The total duration of the disabled vehicle being stuck in traffic as described was in excess of 15 minutes. Due to luck and the actions of law enforcement officers, no injuries or fatalities resulted. 3. This mechanical failure has been diagnosed by both independent and manufacturer certified dealer repair shops. 4.T he vehicle has been inspected by the manufacturers authorized service representative, the dealer. Law enforcement officers assisted in recovering the vehicle and confirmed it was disabled. Insurance representatives have not yet inspected the vehicle. 5. There were no warnings or any other sort of indication from the vehicle prior to complete and total failure of the transmission. The vehicle has been properly maintained per manufacturer specifications and is under the mileage at which any reasonable motorist would expect a total failure of this component. 6. After being notified of the above, manufacturer refuses to repair vehicle with a safe transmission.