NHTSA Complaint #11421890 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11421890
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	June 18, 2021
Date Filed	June 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

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