NHTSA Complaint #11421858 — 2015 TOYOTA PRIUS

The contact owns a 2015 Toyota Prius. The contact stated that while driving at 15 MPH, the vehicle began to die as the "check hybrid system, stop the vehicle in a safe place" warning message illuminated on the instrument panel. The contact was able to barely pull off to the side and called the police for assistance. The police were able to move the vehicle to the side of the road and a tow truck was called for assistance. A police report was filed. The vehicle was initially towed to a gas station but the contact then had the vehicle towed to a dealer. While there, she discovered NHTSA Campaign Number: 20V369000 (HYBRID PROPULSION SYSTEM), which she linked to her failure; however, her VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 45,000