NHTSA Complaint #11421677 — 2017 DODGE DURANGO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11421677 |
| Vehicle | 2017 DODGE DURANGO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The rear center tail light, or track light, was poorly designed and it allows water to get trapped inside and sit, resulting in the lights burning out. This single light assembly consists of a brake light that is the width of the rear hatch, a backup camera, and reverse lights. The only way to fix this problem is to replace the entire light assembly which costs over $1,000. This is a very widespread problem with Dodge Durangos based on the vast number of complaints for this specific issue, and I am surprised that this is not a recall considering the number of complaints associated with this problem. As you can see from the picture that I have attached, the bottom lights on both sides no longer work because of the sitting water inside. I tried to get this problem fixed, being that it is a manufacturer defect, but Dodge is unwilling to help me because my 2017 Durango is just out of warranty. I would greatly appreciate help with this problem. Thank you
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