NHTSA Complaint #11421657 — 2020 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11421657
Vehicle 2020 TOYOTA RAV4
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I bumped the car in front of me when starting from a red light at an intersection. Impact speed was less than 3 MPH. The damage from this impact resulted in repair cost of almost $4,200. This is outrageous and an example of poor design on the part of Toyota. It is my understanding that the standards require vehicles to absorb up to 5 MPH frontal impact with no damage. Had I known this vehicle was so poorly protected I would have chosen to purchase something else.

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