NHTSA Complaint #11421622 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that after the vehicle was serviced at the dealer for a manufacturer's power train control module reprogramming, the vehicle would shudder when switching lane, accelerating, or decelerating. The check engine light was illuminated. The vehicle was taken to another dealer Bob Swope Ford, Inc. (1307 N Dixie Hwy, Elizabethtown, KY 42701) and an engine oil leakage was repaired. However, the failure recurred. The dealer Bob Swope Ford, Inc. informed the contact that there was no remedy but it was safe to drive the vehicle. The manufacturer was made aware of the failure. The failure mileage was 42,865.