NHTSA Complaint #11421299 — 2017 NISSAN SENTRA

The contact owns a 2017 Nissan Sentra. The contact stated that his daughter was driving the vehicle and had it parked to clean the interior of the vehicle. While placing her hand on the steering wheel, the steering column became loosened. The contact had an independent mechanic arrive at the residence and inspected the vehicle and tightened a loosened linkage to bolt on the steering column. Several days later while the contact’s daughter was driving, the steering wheel loosened. The driver continued to drive until the vehicle was taken to an independent mechanic. The driver's vehicle was then towed to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. The Vin was not available.