NHTSA Complaint #11421274 — 2011 HYUNDAI VERACRUZ

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable due to being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was experiencing oil buildup on the engine, which, was confirmed by the dealer. The approximate failure mileage was 160,000. Parts distribution disconnect.