NHTSA Complaint #11421070 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11421070
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2020
Date Filed	June 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.

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