NHTSA Complaint #11421001 — 2012 INFINITI QX56

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11421001
Vehicle	2012 INFINITI QX56
Component	ENGINE
Date of Incident	October 20, 2020
Date Filed	June 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

My 2012 Infiniti QX56 has a loud rattling noise coming from the engine. This started around Oct 2020 and comes and go. It has got worse over the last month or so and has started stalling and acting like it doesn't want to go. A few times the car will start shaking while I'm driving. It has been checked out and codes for converter and timing chain are there. Engine light is on. I drive this car with my 2 children and am afraid of the safety issue. I know there is numerous others having these same 2 issues with my year and make of car. Spoke with Infiniti Corp. and they will not do anything about it because my VIN is not under the recall. However, the vehicles with this issue that have been repaired under the recall have the same engine and same issues that I'm having. I think all vehicles in 2012 regardless of VIN should be under the recall as I'm seeing so many with these issues.

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