NHTSA Complaint #11420916 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11420916
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

In late Feb. 2021 my check engine light came on, as well as my UVO system telling me there was something wrong with my emission's control systems. I immediately stopped & had the code read. P0447 Evaporative Emission system-Vent Control Circuit Open. My husband researched & found there was a wire broken, it was fixed. The check engine light went out for approximately 2 days & in early March, same thing, check engine light, stopped & check the code reading, yep same exact issue. We completed a full tune up on the vehicle, new wires, plugs, everything, fluids. Check engine light went out again & once again 2 days later yep same exact issue as well as it indicating the timing cam sensor was bad. With this new code, I made an appointment to take it to the dealership. 3/28/21 my appt date. Took the vehicle in, was told they would send a video of the inspection (which they did not)via text & they would complete the software update for the knock sensor. When they were done, they came out stating there was slug in my engine & it needed a new engine. They wanted all my oil change records & said they would try to get Kia to pay for it. They charged me 150 for the diagnosis, of which they never showed us any pictures of slug from the engine, nor did they ever really say what was wrong. Now I am doing research & find there was a recall for 2.4L engines and they want to charge me to put in a new engine, when these are the ones that have issues. By the way, they us if we drive it the engine will blow up, well I don't have a choice but to drive a vehicle I am still paying on as I do work. It hasn't blown up yet! Is it possible they thought they had a dummy in their presence and found metal shavings & just didn't tell me. Also when the check engine light came on, it didn't change the driving, other than the vehicle has used about a Quart of oil a month, I have had no other issues. I just want my vehicle fixed!

Related Complaints for the 2015 KIA SORENTO

Other ENGINE Complaints

#11717647 The contact owns a 2015 Kia Sorento. The contact stated that while driving approximately 40-45 MPH, the vehicle stall...
#11716580 I am filing this complaint regarding a suspected safety defect involving the Theta II engine in my 2015 Kia Sorento. ...
#11710713 I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. ...
#11698466 My vehicle has a slow speed pick up and I’m getting code p0018 and has very rough idling !
#11695233 The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (SERVICE B...

Recent Complaints for the 2015 KIA SORENTO

#11715653 EXTERIOR LIGHTING Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Dis...
#11714505 TIRES:SIDEWALL - I was driving down 55 mph. on dark, busy highway in Sarasota, Florida (Fruitville Rd.) at approximately 6:15 a.m. o...
#11713407 EXTERIOR LIGHTING Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
#11713407 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
#11713407 FUEL/PROPULSION SYSTEM Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
Check any vehicle history by VIN - Free vehicle history report