NHTSA Complaint #11420744 — 2015 KIA SORENTO
ENGINE issue reported to NHTSA
Crash Fire
Complaint Details
| ODI Number | 11420744 |
| Vehicle | 2015 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
As soon as I pulled it off the lot within a few months I had some stalling where it would only go 30 mph I was pushing down on the gas full blown and then all of a sudden it would jerk and then it would go again I took it to the dealership the first time in 2016 and I told him that and they said they couldn't help me there was nothing wrong with it so I said okay second time and did it I took it back there and said there's something wrong do some testing they did some testing nothing. I was doing 70 mph and it jerked on me it slowed all the way down to 30mph by it self a semi I just passed I ended up hitting the milepost marker went through four lanes of traffic that semi almost hit me and killed me $10,000 worth of damage to my car I told guys need to figure this out. Kia they said nothing was wrong with it I got the body damage fixed I had full coverage. I went in again and told them there's something wrong with this vehicle they said it was fine so then I drove it for about a year it kept stalling but then it caught on fire smoke started coming out of the engine compartment as I was driving and my gauges went crazy went all the way to hot so I pulled over . I jumped out another person pulled over that was coming the opposite way and yelled get away from the car just in case it blow up it was white smoke at first and then it started turning into black smoke it was burning something had to sit there for hours we called Kia told him to come get it engine had caught on fire. Kia then said theyre replacing engine they did the inspection at no time did they tell me there were any recalls. It took all that for them to finally help me. I bought a new car for a reason I spent over $32,000 for this reliable car I wouldn't take it on a trip it's unsafe my headlights go out all the time I'm sick of buying bulbs so I don't drive at night. I need a new vehicle I got one of the bad seeds kia had yet to say there in the wrong. I am still waiting for them to help 4 years now
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