NHTSA Complaint #11420723 — 2011 TOYOTA CAMRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11420723
Vehicle 2011 TOYOTA CAMRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I got my 150,000 tune, which included a computer refresh and alignment as well...well I asked for a replacement battery for my key fog and they gave a me a hard time about the battery...I just the need the battery changed on it and they said they would take care of it free of charge...when I got there they tried charging me $165 to change the battery in my key fog...which uses a round standard battery...and then they threaten me to take out the battery and then put the old one back in if I didn't comply. I ask to speak to the manager and he went ahead and did it for me like he originally had said....my dashboard after the computer refresh and key battery change my dashboard lights up with errors messages. And the car glitches and starts and shuts off when it wants to...and my alinement I got just before closing time and they reassuried me that it was good to go...and when I started driving it off the lot...it have another tire alignment on the opposite side of the car now....I've called them multiple times over and over and I've never heard anything back from them....

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