NHTSA Complaint #10979763 — 2011 TOYOTA CAMRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10979763
Vehicle	2011 TOYOTA CAMRY
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2016
Date Filed	April 21, 2017
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ELECTRIC DOOR LOCKS DON'T RESPOND TO REMOTE, OR FROM THE DRIVER'S DOOR PANEL. THE TWO REAR DOORS DO NOT ALLOW THE HANDLE TO OPEN THE DOOR. THESE DOORS ONLY UNLOCK BY USING THE ROCKER BUTTONS. THIS IS DANGEROUS PARTICULARLY FOR CHILDREN IN THE REAR SEATS AS THEY MAY NOT BE ABLE TO EXIT QUICKLY IN AN EMERGENCY. MY TOYOTA DEALER ADVISES THAT HE HAS NO EXPERIENCE WITH THIS PROBLEM. HE OFFERED TO REPLACE THE ACTIVATORS IN EACH DOOR AT COST OF $600, BUT WOUND NOT GUARANTEE THAT THIS REPLACEMENT WOULD REMEDIATE THE LOCK PROBLEMS.

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