NHTSA Complaint #11420598 — 2016 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11420598
Vehicle 2016 TESLA MODEL S
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Door/Door Handle. Puts my children at risk, as when I place car in park, door opens on it's own. With or Without someone sitting there. Drivers side rear door. Not the first time this has happened. Tesla blames their self-extending door handles. This will happen if I am outside the vehicle and unlock it. Door opens, it also happens if we are driving, and I put the vehicle in PARK. When the door handles extend, the door opens. My son has unbuckled himself preparing to exit the vehicle, not expecting the door to open on it's own. When it did, if a passing car drove by, the door may even have been ripped off and/or my child injured. Thankfully, THIS TIME, he only got a few scrapes when he hit the concrete. The whole mess of the self-extending door handles has been a nightmare since the beginning. These handles have caused endless problems, and have been replaced on both my current and previous Tesla Model S multiple times, at minimum FIFTEEN DOOR HANDLES HAVE BEEN REPLACED. I would need to go through countless service invoices to get an exact number. A door handle should operate problem free for the life of the vehicle. I should NOT have so many problems with one of the most basic functions of the vehicle.

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