NHTSA Complaint #11420536 — 2016 SUBARU OUTBACK

The contact owns a 2016 Subaru Outback. The contact stated that the battery had failed on several occasions after starting the vehicle. The contact stated that the battery warning light intermittently flashed during the failure. The contact had taken the vehicle to three separate independent mechanics and had the battery replaced however, the failure persisted after each battery replacement. The contact then took the vehicle to a dealer where the technician discovered that the radio was causing an electrical drain on the battery which could render the battery defective. The battery was replaced for a fourth time and the radio was disconnected however, two weeks after the repair, the battery failed again and the vehicle was returned to the dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.