NHTSA Complaint #11420472 — 2013 FORD FLEX
LATCHES/LOCKS/LINKAGES issue reported to NHTSA
Complaint Details
| ODI Number | 11420472 |
| Vehicle | 2013 FORD FLEX |
| Component | LATCHES/LOCKS/LINKAGES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2013 Ford Flex. The contact stated that upon opening the front passenger’s and driver’s side doors, a loud grinding sound was coming from the dashboard. The contact also stated that both doors would intermittently fail to unlock upon depressing the unlock button. The contact also noticed that the vehicle was consuming fuel soon after refueling. The dealer was notified of the failure and the contact was informed that the Vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
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