NHTSA Complaint #11420460 — 2014 MAZDA MAZDA5

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11420460
Vehicle	2014 MAZDA MAZDA5
Component	SERVICE BRAKES
Date of Incident	August 1, 2020
Date Filed	June 10, 2021
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.

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