NHTSA Complaint #11420425 — 2013 CADILLAC XTS

The contact owns a 2013 Cadillac XTS. The contact stated while driving 15 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated 3 months later, the vehicle stalled again. The vehicle was then taken back to the dealer where it was diagnosed with the radio module needing to be replaced. The vehicle was repaired however, the failure recurred a month later. The contact then took the vehicle back to the dealer where it was diagnosed with the battery needing to be replaced. The vehicle was repaired however, the failure recurred four months later. The contact then took the vehicle back to dealer where it was diagnosed with the radio needing to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was then taken back to the dealer for the fourth time where it was diagnosed with an unknown fuse needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,435.