NHTSA Complaint #11420289 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11420289
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	January 31, 2019
Date Filed	June 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

2015 Kia Soul engine failure with approximately 71k miles, Jan 1029. This particular VIN was not part of a prior recall. A recall was issued after this date to request owners of these particular vehicles to bring their cars in to the dealership to have them checked and a possible software update to prevent engine failures. What recourse do I have as there is not a recall for my particular VIN to replace a failed engine and since the engine has already failed and modifications to software abviously is not a solution at this point? How does a consumer get protection from a clearly known failure mode for these particular engines? Please Help!!!

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