NHTSA Complaint #11420259 — 2005 JEEP GRAND CHEROKEE

The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle made an abnormal sound and independently shifted to a low gear causing the vehicle to slow down. The contact stated that the oil and battery warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was serviced under NHTSA campaign number: 14V438000 (Electrical system). The vehicle was repaired. The contact then stated a month later while driving at 25 mph, the vehicle stalled. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000. Consumer stated vehicle is not responding.*JB