NHTSA Complaint #11420214 — 2016 TESLA MODEL S
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11420214 |
| Vehicle | 2016 TESLA MODEL S |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
Pulling my car out of my driveway, I heard a loud pop noise and the steering wheel refused to turn. Attempting to turn the wheel at all resulted in a grinding noise because the entire front driver side wheel was shifted backward and was resting on the rear of the wheel well liner. I had the vehicle flatbedded to the Tesla service center and they told me one of the fore links had failed. They blamed it on an impact or pothole, neither of which actually happened. After researching online, I've come to find there have been many documented failures of this same part - for no reason at all. Tesla even recognized they had a manufacturing issue and even issued a recall in China. This could have been a very dangerous situation. There was no warning, no cause, and the car has only 50k miles. I asked them to save the parts as I'm sure upon expert examination, they would prove to be defective.
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