NHTSA Complaint #11419452 — 2017 MAZDA CX-9

Spider crack screen on the infotainment system. I got the vehicles pre-owned at Major world. When we got the vehicles there were small cracks already showing not bigger than the size of a dime but the cracks got bigger and I'm afraid that the whole screen will complete not work in time.. I just had a diagnosis done for the infotainment system at Koeppel Mada yesterday and they told me that they couldn't see any point of impact on the screen there is also no physical damage on the outside screen so that only tells us that the screen that I have is defective and should also be replaced. There is SSP program that extends the warranty to replace the screeen screen for Mazda CX9 produced February 11 , 2016 - April 29, 2017 but issue doesn't only involve only those vehicles produced on those days. This issue is happening to Mazda CX9 2016-2018.