NHTSA Complaint #11419324 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11419324
Vehicle 2015 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

In May 2019 Tesla pushed an OTA update on the car (including mine) with caused the car to reduce charging speed a lot. I normally go at the Green Acres Mall supercharger, in Queens NY near JFK airport and my car used to charge at 74kW (about 40 min of time from 50 miles range to 200 miles range). After the update the time more than doubled (about 1 hour and 30 min of time to add the same miles range). The update was in response to a Model S bursting into flames in Hong Kong, although there have been multiple seemingly spontaneous fires over the past several years. Tesla allegedly knew the cars' batteries were defective and decided that it would rather push an update that reduced range, performance and charging speed than replace batteries under warranty. My problem with this is that I need to know if my car is safe to operate. If there were a battery chemistry which was not safe and Tesla rather than change it decided to reduce the charge rate, is this solution acceptable for NHTSA? Also this solution is impacting significantly my schedule. When I bought the car, I considered using it for certain road trips assuming the downtime was reasonable, but after this update it basically made my car usable only for local trips. If you have to charge the car a couple of times over a 500 miles trip, one thing is to add a couple of 30 mins pit stops which is fine considering that most people need to use the restrooms, get something to eat or drink, but another thing is now having to wait a total of 3 hours.

Related Complaints for the 2015 TESLA MODEL S

Other ELECTRICAL SYSTEM Complaints

#11704233 My 2015 Tesla Model S has a serious safety issue where the vehicle suddenly reverts to Park while driving and will no...
#11694721 I had been driving in the rain and the battery got wet. This was found to be due to corroded umbrella valves which a...
#11683749 An investigation has been conducted into a persistent and widespread defect affecting the 2015 Tesla Model S and othe...
#11680801 What happened? While driving my 2015 Tesla Model S, the main touchscreen (MCU) began intermittently going black, disa...
#11677992 Many air bubbles are appearing towards the bottom of the instrument panel on our 2015 Tesla Model S. This started a ...

Recent Complaints for the 2015 TESLA MODEL S

#11717897 SERVICE BRAKES Parking brake has locked on and cannot be released
#11714890 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 LANE DEPARTURE: ASSIST Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 UNKNOWN OR OTHER Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11710658 EXTERIOR LIGHTING:HEADLIGHTS The contact owns a 2015 Tesla Model S. The contact stated while driving 40 MPH at night, one of the headlights became...
Check any vehicle history by VIN - Free vehicle history report