NHTSA Complaint #11419211 — 2017 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11419211
Vehicle 2017 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.

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