NHTSA Complaint #11419183 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11419183
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	June 1, 2021
Date Filed	June 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched.”

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