NHTSA Complaint #11419131 — 2021 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11419131
Vehicle 2021 JEEP GLADIATOR
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I have a 2021 Jeep Gladiator Sport S 3.6L with an automatic transmission. I have been the only owner of the vehicle and bought it new in February 2021. The vehicle currently has just over 9700 miles. The only modification done to the vehicle are new wheels and tires. Today while out for a drive the Jeep suddenly experienced a malfunction. All lights and indicators on the dash began to flash various lights, alarms and warnings. The check engine light, ABS light, and airbag lights came on, along with the ECM warning, steering and traction control lights. The fuel level showed zero, then full, the warning screen flashed messages including: Speed Control, Messaging Unavailable, Service Required- No Bus, then switching to Service Electronic Stability Control, and a BRAKE warning appeared. Next, and most alarming, the vehicle showed the error AUTO PARK DISABLED which resulted in a loss of power steering control. The vehicle would not shift correctly and the engine switched on and off with the transmission indicator flashing all gears and the windshield wipers starting on their own, finally rotating to "Service Shifter" before starting the cycle over. Because I was on a back country road I was able to make a safe controlled stop. Had this occurred on a busy highway there could very easily have been an accident from loss of control. I do have video of the screen flashes and wipers activating.

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