NHTSA Complaint #11419086 — 2017 TOYOTA RAV4

Recurring Problems with AWD Malfunction, Engine Light On. Contacted Toyota two month ago, No reply from Toyota; Description of Complaints: On March 19, 2021, I was driving my Rav4 (VIN[XXX] ) to go to Toledo Ohio. During the driving, the AWD System Malfunction/2WD Mode Engaged and the Engine Light came on (see attached). Interestingly, the warning lights came on and off three to four times and each time I felt a drag/hesitation as if the gear was changed from 4WD to 2WD (Exhibit 1) . It advised me to visit the Toyota Dealer. After arriving Toledo, OH I visited Jim White Toyota Dealer next morning and explained the situation. The dealership was very cordial and helpful. Unfortunately, they did not record any malfunctioning Code (Exhibit 2). While returning home on March 21, 2021, the AWD warning light did not come on. A few days later, these warning lights came on again, and that forced me to visit the local Toyota Dealer, Fitzgerald, for inspection again. They diagnosed the problem to Code P0456 (Exhibits 3-4). This code refers to “…that there is a small leak in the evaporative emission control system.” Today (05/31/2021), after two repairs at Fitzgerald Toyota, Gaithersburg, The "AWD malfunction came back on with the engine light on again. The code reads: P043Eand F;P2401,P2402 and P2419. Please ask Toyota to address this problem and make it as part of recall to fix this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).