NHTSA Complaint #11419062 — 2013 FORD ESCAPE

Vehicle had transmission replaced at 80,000 miles due to the gears slipping and the car going forward in reverse and accelerating without pressing the gas. Vehicle now has 109,000 miles and has presented with other issues. The first incident occurred after fueling the vehicle. Owner got back into the car, all of the lights the turn on when a door is open illuminated and they proceeded to press the brake and attempt to turn on the car. The brake seized up and the car was not turning on. Owner had battery replaced three weeks ago at a shop and the computer was reset. Owner called roadside thinking it may need a jump. Roadside arrived and advised the vehicle was not in need of a jump as the battery components were testing fine and the lights illuminated and the key fob was working. Attempted to start vehicle numerous times, including with remote start and owner reports it felt as if the start stop button wasn't working. Eventually, the car turned on and ran for about 10 second when the engine cut out and the battery remained running (AC, radio, lights, etc.) owner and roadside tried to turn the vehicle off and the button was not working. Waited 10 minutes, opened driver door and then the stop button worked. Advised a tow, tow truck came an hour later and car started as normal. Owner took it to dealer to report the problem and they replaced the vapor valve. Next day owner drove about 35 miles to destination and when they came back out to the car the issue repeated. Car would not start but all lights would come on dash. Car was able to be remote started but then engine cut out. After an hour car started as normal but was towed back to dealer for fear of stalling while on the highway. Vehicle has been at the dealer for 3 days and they have had the issue repeat for themselves. The dealer has stated they have checked everything and have no idea what is going on and are unsure of how to figure out the problem and how to fix it.