NHTSA Complaint #11419039 — 2015 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11419039 |
| Vehicle | 2015 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The vehicle suddenly reduced power on 05/27/2021 while my 82-year old mother was driving home. When I checked the car, the check engine light was blinking. I Immediately took to a service center and noticed the same low power 'limping' performance and a knocking sound (previously unheard). On Friday, 05/28/2021, the service manager provided an update: that they found Diagnostic trouble code p1326 related to engine inspection. Performed oil change. Cleared the diagnostic code. Ran the engine. Could hear an internal knock at higher RPMs. Will need engine replaced or rebuilt. No parts are available to replace or rebuild at this time. They contacted Hyundai with the VIN who said the vehicle was out of warranty (110,000 miles). Drove the vehicle home (two blocks) at low RPMs with no issue. There was no previous indication there was any potential issue with the engine. Maintenance and oil changes have been completed on a regular basis. There were 600+ miles before the next 5,000-mile oil change was due. Drove the car the next morning, Saturday, 05/29/2021, to see about trading the car in at the local Hyundai dealer (5.1 miles away) before the situation got worse and purchase a new vehicle. I was expecting the car would be drivable - at least at lower RPMs. The car immediately began to lose power, the check engine light began blinking and stalled three times in traffic before crawling onto the dealer's lot. They had a mechanic look at the vehicle, said the engine was shot and offered $250 as all they could do was junk it since engine parts were scarce and it would not be cost-effective to replace the engine even though the body was in good shape. I felt I had no choice but to accept as it was now clear the vehicle was unsafe to drive. For the engine to die within about 15 miles of the initial onset without warning and the sudden loss of power, is a dangerous situation is this is waiting to happen to other vehicles.
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