NHTSA Complaint #11418963 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11418963
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	May 28, 2021
Date Filed	May 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Our car would not start. Lots of clicking and lights on the dash. It was parked in the garage and was driven the day before. Car has around 900 miles on it. I ordered a 1.5 amp charger/maintainer online. AAA came the following day, diagnosed it as a low charge on the battery and jump started it. I let it sit for 1 hour. Battery charger/maintainer arrived and it has been charging all night and all this morning. I researched online and found out this battery has been an issue with Subaru since 2017 and a service bulletin was put out. See link: https://www.torquenews.com/1084/subaru-hit-new-lawsuit-over-outback-wagon-dead-battery-issue?page=2 We researched more on the internet and now need to make sure we take extra precautions as to how far we drive, where we drive to etc.

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