NHTSA Complaint #11418855 — 2017 HONDA CR-V

While driving down the road, the button on the gear shifter popped off. It’s the button you push to move the shifter from Park to Drive, etc. I pulled over, but could not put the vehicle in Park or any other gear. Being already in Drive, I drove to Hendrick Honda in Easley, SC where they quickly put in a new button. It cost about $75. I was told that this is a known problem in 2017 Honda CRVs, the plastic attachment breaks and must be replaced. I was told that “there was a recall on some vehicles”, but there was no recall on mine. If there is a known problem affecting the shifting, it should be recalled and repaired. Turning off the vehicle in Drive, with no option to use Park is not safe. I could use the parking brake, of course. At a minimum, owners should know about the problem and what to do.