NHTSA Complaint #11418768 — 2011 BUICK LACROSSE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11418768
Vehicle	2011 BUICK LACROSSE
Component	SUSPENSION
Date of Incident	January 20, 2021
Date Filed	May 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

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