NHTSA Complaint #11418658 — 2014 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11418658
Vehicle 2014 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes. How was your safety or the safety of others put at risk? Some, but we were not on a highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Reproduced as heard before yes, 7 plus times. No independent service or dependent. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet as in the process of trying via our Hyundai Crestmont Service. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning of lights or lamps. The rest described briefly below. Our vehicle is a Hyundai; Vin # [XXX], year 2014, purchased 3/22/15, mileage 16,000 or so On April 1, 2021, snow of 5-7 inches and a cold snap of 41 degrees happened in Cleveland Ohio where we were uncostumarily were out and about, we audibly witnessed the noise under the hood and felt the right side brakes failure. I have experienced these noises at least 7 previous times. And the noises seem to come from the drivers side to midland to lower area of car. We carry an Extended Power Train Warranty, that by definition implies it kicks in when the Factory Power Train has expired. Good until 2024 or so? Willing to follow the advice on what is needed. It can only be driven on the back roads at slower pace with less public endangering. Please bear in mind that driving to Hyundai Crestmont in Brunswick is unattainable, due to safety issues betting there. We feel uncomfortable driving on highways and freeways, that places our lives in danger but also that of the public with the engine ceasing potential. The car is in danger of seising itself which will render it destroyed and not repairable. Documentation of reporting dating back to 2018, 2019 and April 1, 2021, and further. Later disc INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION A

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